Technical Support — insColors Last updated: July 17, 2026

Need help with insColors?

Common tips

1. Choose a Photo: tap + / import on the top-left of the editor.
2. Story & Gear: tap the title/subtitle to cycle templates; long-press to open the full panel.
3. Fonts: tap Aa in the bottom toolbar for the half-screen font editor.
4. Save: tap the download/save button on the top-right to save to Photos. Allow Photo Library access when prompted.
5. Place names: richer location labels may need wireless data. If offline, Story copy still works from available EXIF; you may see a network-access reminder.
6. Updates: Settings may show a banner when a newer App Store version is available.

If something isn’t working • Update to the latest iOS and the latest insColors build from the App Store • Restart the app and confirm Photo Library permission in iOS Settings • Try another photo (some files have limited EXIF)

Contact Use Feedback in the app Settings, or reach us through the App Store product page / App Store Connect. Please include your device model, iOS version, and a short description of the issue.